Support Board Chat

3,28 

By using the Support Board Chat add-on, you can improve the experience of your site users and provide them with distinguished support. Whether you offer products or services, this plugin can help you streamline the communication process and improve customer satisfaction.

SKUV 3.7.3
Categories

Support Board Chat is a WordPress plugin that aims to provide a comprehensive and integrated support system for your website.

This add-on helps facilitate communication between you and your site visitors and provides them with effective support and assistance.

The Support Board Chat extension offers many useful features to improve the user support experience and facilitate the process of communicating with visitors. Here are some of the main features of this add-on:

  • Instant chat system:

This plugin allows you to create an instant chat window that visitors can use to communicate directly with you. You can also answer their inquiries and provide real-time support.

  • Support tickets system:

Allows visitors to open a support ticket to request assistance. So you can appoint administrators to handle and organize tickets effectively.

  • Notification system:

The extension provides instant notifications when new messages or support requests are received. You can configure your notification settings to ensure you never miss an order.

  • Multi-language support:

The Support Board plugin supports multiple languages, allowing you to provide support to a global audience.

  • Statistics and reports:

The plugin provides detailed statistics about the support team’s performance, such as the number of open and closed tickets and response time.

  • Integration with email:

You can link the Support Board extension with your email address to receive and send support emails.  

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