Support Board is a comprehensive chat and helpdesk plugin for WordPress, designed to help businesses streamline customer support and communication.

It also integrates live chat, ticketing system, and automation features to create an efficient support system right on your website.

This add-on helps facilitate communication between you and your site visitors and provides them with effective support and assistance.

The Support Board Chat extension offers many useful features to improve the user support experience and facilitate the process of communicating with visitors. Here are some of the main features of this add-on:

• Instant chat system:

This plugin allows you to create a live chat window that visitors can use to communicate with you directly. You can also answer their queries and provide real-time support.

• Support tickets system:

Allows visitors to open a support ticket to request assistance. So you can assign administrators to handle and organize tickets efficiently.

• Notification system:

The plugin provides instant notifications when you receive new messages or support requests. You can configure your notification settings to ensure you never miss a request.

• Multi-language support:

The Support Board plugin supports multiple languages, allowing you to provide support to a global audience.

• Statistics and reports:

The plugin provides detailed statistics about the support team’s performance, such as the number of open and closed tickets and response time.

• Integration with email:

You can link the Support Board extension with your email address to receive and send support emails.